Cookie Policy

This Cookie Policy explains what cookies are, how ACE Transfers uses them on its website and the options available to you to manage them. This policy should be read together with our Privacy Policy and complies with the General Data Protection Regulation (GDPR) and applicable Portuguese law.

1. What are cookies?

Cookies are small text files placed on your device (computer, tablet or mobile phone) when you visit a website. They are widely used to make websites work, improve their efficiency and provide information to their owners. Cookies may be “session” cookies (deleted when you close your browser) or “persistent” cookies (stored on your device until they expire or are deleted).

2. Types of cookies we use

2.1. Essential cookies

These are strictly necessary for the website to function and cannot be disabled in our systems. They include, for example, cookies that ensure session security, protect against fraud (CSRF token) and remember your chosen language. Without these cookies, the search and booking process will not work correctly.

2.2. Preference cookies

These allow the website to remember choices you make — such as your language or acceptance of this Cookie Policy — and provide a more personalised experience.

2.3. Analytics and performance cookies

These help us understand how visitors interact with the website by collecting information in an aggregated and anonymous way, such as pages visited, time spent and any errors. This data helps us continuously improve the website’s performance and usability. These cookies are only activated with your consent.

3. Third-party cookies

Some features of our website use third-party services that may place their own cookies:

• Google Maps — used to display maps and address suggestions in the transfer search.
• OpenStreetMap / Nominatim — used for address autocomplete.
• Payment provider (EuPago) — used to process payments securely.

These third parties process data according to their own privacy policies, over which ACE Transfers has no direct control.

4. How to manage or disable cookies

You can accept or refuse non-essential cookies through the banner shown on your first visit. Most browsers also allow you to control cookies through their settings — you can block or delete them, or be warned before they are stored. Please note that disabling certain cookies may prevent some website features from working correctly.

• Google Chrome
• Mozilla Firefox
• Safari
• Microsoft Edge

5. Changes to this policy

ACE Transfers may periodically update this Cookie Policy to reflect changes in legislation or the services we provide. We recommend that you check this page regularly to stay informed.

6. Contact

For any questions about this Cookie Policy or the processing of your personal data, please contact us at info@ace-transfers.com.